We Respect Your Privacy

AUBNA-SQL Park, respects the privacy of all our clients and business contacts, and is committed to safeguarding the personal information which you provide us. Also, AUBNA is subject to the requirements of the National Privacy Principles which are contained in the Privacy Act 1988 (the Privacy Act).

How is personal information collected?

AUBNA offers the opportunity to purchase, build, maintain and progress admin roles to all levels of skill for AUBNA clients.

Online registrations for members, via our website; and the provision of a shopping cart, updated information, is all designed to channel contact.

These sales channels use different ways to collect personal information about AUBNA customers. Generally, the personal information is collected directly from you. The shopping cart allows you to make a purchase, when you register as a AUBNA member through our website or when you have other business with us.

What personal information does AUBNA collect and why?

The types of personal information we collect will vary depending on your registration and explorations with AUBNA and the products, services and benefits we provide to you.

If you register with AUBNA or visit our website, the personal information we collect may include:

Your name, address and other contact details (like your telephone number); Your email address; Your date of birth; Transaction details relating to your purchase from us (e.g. credit card details) and, we may collect and use personal information about customers and AUBNA members to provide a range of products and services. The main reasons we collect this information is to process and fulfil your registration and purchase, to contact you if there is an event or offer cancellation or change in other details for an event.

We may also collect personal information to assist in identifying ways in which we can provide you with a better service, or enhance your experience of our website and mobile site.

How is personal information used and disclosed?

AUBNA uses of your personal information may include:

To process and administer your dealings with us as a customer or as a AUBNA member; To provide you with the products and services you have requested from us;

As detailed above, to contact you if there is an event cancellation or change in event details and to enhance your experience when using our website; and Disclosure to and use by third party contractors and service providers to help us operate our business or provide a service to you. AUBNA may disclose your personal information to third party contractors and service providers who help us operate our computer systems, provide us with fraud prevention services, send out our mail/email and clean collected data and who perform data analysis to group demographic attributes of individuals, such as "genres of likely interest".

AUBNA may disclose your personal information in certain limited circumstances as follows:

To third party contractors and service providers as detailed above;

AUBNA may disclose your personal information to these entities for the purposes of, for example, ensuring that information collected is accurate, complete and up-to-date, producing anonymised and aggregated information for the benefit of AUBNA and enabling us to better understand and meet your needs and interests.

Where AUBNA makes such disclosures, we take reasonable steps to require these organisations to agree to comply with the National Privacy Principles. Otherwise, AUBNA will only disclose personal information if this is required by law, permitted under the Privacy Act or where we have your consent to do so.

Sometimes AUBNA extracts information from our collected records to produce aggregated data. This aggregated data does not identify individuals. AUBNA uses the aggregated data for research purposes and may share the data with third parties.

Security of personal information

AUBNA protects the personal information it collects in a secure database, in proprietary data format, which can only be read using proprietary tools. In storing your information, we have taken a number of steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Data collected online is stored in a Microsoft SQL database, a protected, secure data centre that is unreachable by the internet. AUBNA encrypts data sent from your computer to our systems during internet transactions. AUBNA also employs firewalls, intrusion detection systems and virus scanning tools to protect against unauthorised persons and viruses from entering our systems. AUBNA staff are required, as a condition of their deployment, to treat personal information held by AUBNA as confidential, and to maintain the confidentiality of that personal information. They also are required to sign a confidentiality contract. They are also required to use a sign in and password when accessing AUBNA systems.

Non-customer information

Sometimes AUBNA needs to collect personal information about individuals who are not customers. This will usually arise where we collect the name and business contact details of a person who is the contact in a government agency or company with whom we deal. AUBNA policy is to only use personal information collected from non-customers for the main business purpose for which it was collected.

Access and correction

Under the Privacy Act, you have a right to seek access to information which AUBNA holds about you. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date. If you are a AUBNA member, you are able to access or correct your personal information by logging onto our website (www.aubna.com). If you are not a AUBNA member, you may access the information that AUBNA has collected about you by placing your request in writing and sending it to us using the contact details below. Please include your phone number and enclose a copy of a form of identification such as a current driver's licence or passport with your request. AUBNA policy is to consider any requests for access or correction within 21 days of receipt.

Trans border data flows

Some of AUBNA third party contractors and service providers may perform certain services overseas. AUBNA takes reasonable steps to ensure that all personal information is handled in a manner that is consistent with the National Privacy Principles.

Online privacy issues

To the extent that this Privacy Policy applies to online privacy issues, it is to be read as forming part of the Terms of Use for our website. Generally, AUBNA will handle personal information collected online consistently with the way that it handles personal information collected offline. Other matters specific to AUBNA handling of personal information online are set out below.

Cookies

For each visitor to our website, our server automatically recognises and stores the visitor's domain name. In addition, our website uses cookies. To enhance your experience when using our website, these cookies may automatically collect information from you such as your postcode, preferences, region and sign in username. If you use the 'Remember Me' feature during the AUBNA 'sign in' process, the cookies will also store your sign in details. Our website and mobile site may also carry third party cookies, which automatically collect anonymous information from you, such as your demographics and interests. This information may be disclosed to third parties for the purpose of providing you, and others, with a more targeted advertising experience both on and off the AUBNA website. Most web browsers are set by default to accept cookies. However, if you do not wish to receive any cookies you may set your browser to either prompt or refuse cookies. Note that rejecting cookies will disable your browser from purchasing registration from our website. We also use cookies for tracking the statistics of our website. This allows us to better understand our users and improve the layout and functionality of our website. This tracking is conducted in such a way to ensure the anonymity of visitors.

Social Media

Our website may contain links to online forums. Think carefully before you post or publish any personal information in these forums as it will be publicly available.

Third Party Advertisements Online

To try and bring you offers that are of interest to you, AUBNA has relationships with other companies that we allow to place advertisements on our web pages. If you visit our website, ad serving companies may collect information such as your domain type, your IP address and clickstream information. For further information about this, we suggest you refer to the privacy policies of Omniture (www.omniture.com), Double Click (www.doubleclick.net) and Nielsen/Net Ratings (www.netratings.com).

Secure Online Transactions

If you make a purchase through our website, we process your credit/debit card details securely over the Internet using an accredited internet payment security system. With the combination of DigiCert SSL encryption on our website and a secure browser at your end, we take all reasonable measures to ensure that your credit/debit card and personal information are protected when you purchase online. We also recommend that you take appropriate security precautions when accessing the internet via public Wi-Fi networks or shared computers.

Links to other websites

Sometimes our website contains links to third party websites, for your convenience and information. When you access a non-AUBNA website, please understand that AUBNA is not responsible for the privacy practices of that site. We suggest that you review the privacy policies of each site you visit.

Additional privacy information and how to contact AUBNA

AUBNA will make this policy available to anyone who requests it. For further information about privacy issues and the protection of privacy visit the Australian Information Commissioner's website at www.asic.gov.au. If you feel that AUBNA is not complying with this Privacy Policy, or if you have other privacy concerns, please contact AUBNA by using the following contact details: by e-mail at [email protected]

By letter to GPO Box 1321, Ballina NSW Australia 2478